Shipping policy

At Gourmell, we work hard to process and deliver your order as quickly as possible.

Order Processing

All orders are processed within 2–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

After your order has been processed, delivery typically takes 3–5 business days.

Total Delivery Time

The total estimated delivery time is 5–8 business days, including both order processing and shipping.

Please note that delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Cost

Free standard shipping is available for eligible orders as displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive tracking information when available so you can monitor the status of your delivery.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you with your order.

Contact Us

For any questions regarding your order or shipping, please contact the Gourmell customer support team.

Thank you for choosing Gourmell.